Shipping & Returns Policy
Your order will be dealt with as promptly as possible and we endeavour to dispatch goods within 1 day of the order placement, however please allow up to 5 working days for delivery in the UK and 8 working days delivery for the rest of the world.
Your order will be shipped once payment has been approved and the delivery/billing address has been verified.
Unless we are offering a shipping promotion, details of which you will see in the item description, the standard shipping and handling charges for delivery are:
£3.95 for UK excluding Channel Islands and Northern Ireland
£4.60 for Europe including Channel Islands and Northern Ireland
£5.80 for United States of America (USA)
£5.80 for Rest of the World
Please contact us at firstname.lastname@example.org to initiate a return.
We offer a lifetime returns policy if you are unhappy with your product in any way. If there is a fault with the product, please contact us so we can arrange return shipping. If there is no fault with the product, you must return the product to us at your own cost.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
Returns should be sent to:
83 Ducie Street
If anything is unclear or you have more questions feel free to contact our customer support team at email@example.com